"Stepping back from your own mind means also stepping from content into space, stepping back from what you think you know and allowing other opinions, other ideas, other people to be fully present in your awareness. This let you see them in the light of how they truly are, without the filter of how you think they should be or how you'd like them to be.
Most of us don't realize how much our expectations determine someone else's behavior, and many of us don't realize how negative our expectations can be. Many businesses are set up to prevent wrongdoing instead of to encourage rightdoing, but if you can see the best in people and let them know that you see the best in them, they will manifest their best selves."
Real Power, Business Lessons from the Tao The Ching